Responsible Gaming
Gaming Should Be Entertainment, Not Income
At concilactions.ca, we believe that online casino gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
Online gambling in Canada is only legal for individuals who are 18 years of age or older (19+ in certain provinces including Ontario, Quebec, and Manitoba). By accessing our website and participating in gaming, you confirm that you meet the legal age requirement for your province of residence.
Parents and guardians: Please help protect young people by discussing responsible gaming and monitoring internet usage.
Warning Signs of Problem Gambling
If you recognize any of the following behaviours in yourself or someone else, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding gambling activity from family, friends, or healthcare providers
- Gambling with money needed for essential expenses (rent, food, bills, medication)
- Feeling anxious, irritable, or restless when trying to cut down or stop gambling
- Neglecting work, school, family, or social activities due to gambling
- Borrowing money or going into debt to finance gambling
- Lying about the extent of your gambling activities
- Failed attempts to cut back or control gambling
- Using gambling as an escape from problems or negative emotions
- Experiencing relationship conflicts related to gambling
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or session cut-offs to control how long you play
- Reality Checks: Receive periodic notifications during play to remind you of your time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform if you feel you need a break
For information on how to activate these tools on our site, please contact our customer support team or visit your account settings.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available:
Canadian Resources
-
Responsible Gambling Council (RGC)
Website: www.responsiblegambling.org
Information, support, and resources for problem gambling in Ontario and across Canada -
Gambling Help Online
Free, confidential counselling and information services available 24/7 -
Problem Gambling Institute of Ontario (PGIO)
Professional treatment and support services
International Resources
-
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 -
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free information, advice, and counselling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential online and phone support
Get Help Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. You don't have to struggle alone.
Contact a counsellor or call a helpline listed above — trained professionals are ready to assist you in confidence.
Your mental health and financial well-being are important. Taking action today can make a real difference in your life and the lives of those you care about.
This Responsible Gaming information is provided for educational purposes. concilactions.ca is committed to promoting safe and responsible gaming. For the most current support resources and provincial regulations, please consult official government gambling websites for your province of residence.